Delete Account and Data

Last updated: 26 September 2026

This page is for the MyDietLens app, developed by Digitagram. You can delete your account and all of your data at any time, free of charge.

Delete from the app

1. Open MyDietLens and switch to the Profile tab at the bottom.
2. Tap "Delete account and data" at the very bottom of the page.
3. Confirm with "Delete permanently". If you signed in with Apple or Google, you may be asked to confirm your identity once more.

Deletion happens right away, and the app starts over fresh and empty.

If you can't reach the app

If you signed in with Apple or Google, send an email with the subject "Account deletion request" to info@mydietlens.digitagram.com from the email address you signed in with. Once we have verified your identity, we will delete your account and data within 30 days at the latest and let you know.

Anonymous accounts used without signing in aren't linked to any email or name, so we can't verify that they belong to you. That's why we recommend deleting from inside the app before you remove it.

What is deleted

• Your account ID and any linked Apple or Google sign-in
• Your profile: goal, age, height, weight and target weight
• All of your meal records, water tracking and weigh-ins
• Photo copies, coach suggestions and settings on your device

This data is permanently deleted from both your device and the cloud and cannot be recovered.

What is kept

• Crash reports aren't linked to your account and are automatically deleted by Crashlytics within 90 days.
• Your data in Apple Health or Health Connect doesn't belong to MyDietLens and stays as it is.
• Purchase records are kept by Apple or Google. Deleting your account does not cancel a subscription; cancel it in your App Store or Google Play settings.